Mobile Plans – Ultra Mobile

Our Verdict

Ultra Mobile strikes an ideal balance of cost-effectiveness, adaptability, and ease of use, appealing to those seeking straightforward mobile service. Their diverse plan range covers short and long-term needs, from basic communication to unlimited data packages.

Adding value are features like unlimited international calling, complimentary mobile hotspot, and Wi-Fi calling. These, coupled with T-Mobile’s dependable 5G network, enhance the overall offering.

For the globally connected, Ultra Mobile shines with free communication to over 90 countries, including Mexico and Canada. Clear pricing without hidden costs, plus multilingual customer support, ensures hassle-free plan management.
In essence, Ultra Mobile excels as a choice for those desiring flexible, budget-friendly wireless service with extra benefits, particularly for frequent international communicators.

Pros

Free unlimited nationwide talk and text
High speed data
Free Wi-Fi calling and mobile hotspot on all plans
Multilingual customer support

Cons

Limited selection of phones available online
Data speed can be iffy

Products & Pricing

All Ultra Mobile plans come packed with valuable features, ensuring you stay connected both locally and internationally. Each plan includes unlimited nationwide talk & text, unlimited talk & text to 90+ international destinations, and unlimited talk & text in Mexico and Canada. You’ll also enjoy free mobile hotspot, free Wi-Fi calling, and a free 3-in-1 SIM card or eSIM, making it easy to get started and stay connected wherever you go.

1-Month Plan

From $15 /mo

3-Month Plan

From $13 /mo

Special Offer

6-Month Plan

From $11 /mo

Special Offer

12-Month Plan

From $10 /mo

Special Offer

In-depth review

Features and Functionalities

Ultra Mobile packs in all the essentials, giving you everything you need in a wireless plan—without the extra cost. Here are some standout features that come with every plan:

International Calling to 90+ Destinations
Stay connected with friends and family across the globe. Ultra Mobile lets you call over 90 destinations at no additional charge, making it easier than ever to stay in touch.

Wi-Fi Calling
Even if you’re in an area with no cellular coverage, Ultra has your back. With Wi-Fi Calling, you can make and receive calls and texts over a Wi-Fi network.

Call Me Free
With Call Me Free, your loved ones can call you as if they’re making a local call, no matter where they are. Staying connected has never been this easy.

Mobile Hotspot
Turn your phone into a hotspot and connect any device to your data signal, giving you online access wherever you go.

Free 5G
All Ultra Mobile plans include free 5G access (with a compatible phone), offering faster speeds and better call quality on America’s largest 5G network.

Multilingual Customer Support
Ultra Mobile offers customer support in English, Spanish, and Mandarin, ensuring help is just a phone call away in the language you’re most comfortable with.

Add-On Features

Ultra Mobile also provides a range of customizable add-ons to further enhance your experience:

Go Roam Mexico Data Pass
For just $5, enjoy 5GB of high-speed data while in Mexico, perfect for travelers looking to stay connected.

International Roaming with UpRoam
Stay connected while traveling abroad with international roaming credit, plus free Talk & Text in Mexico and Canada.

International Calling Credit
Need to call outside the 90+ free destinations? Ultra Mobile allows you to purchase additional credits to call even more countries.

uTalk
Get up to 1,250 bonus minutes to 39 international destinations, letting you talk even more with those who matter.

Globe Unlimited
For $10/month, make unlimited calls to 5 different Philippine numbers on the Globe network, perfect for anyone who frequently calls the Philippines.

Ease of Use

Managing your plan is simple with the Ultra Mobile app or online account, where you can switch plans, add data, or set up Auto Renew in just a few clicks. With no contracts or hidden fees, the billing process is straightforward and transparent. Features like Mobile Hotspot and Wi-Fi Calling are included and easy to access, while their multilingual customer support ensures help is always available in English, Spanish, or Mandarin. Whether you’re tech-savvy or not, Ultra Mobile’s user-friendly approach makes staying connected a breeze.

Customer Service

Ultra Mobile offers several ways to get help, ensuring that support is always within reach. Here’s a breakdown of how you can access assistance:

Phone Support: You can speak directly with a customer service representative by calling 1-888-777-0446 or dialing 611 from your Ultra Mobile phone. Phone support is available every day from 6 am to 6 pm PST, where agents can assist with issues like account management, troubleshooting, and billing inquiries.

Live Chat: Ultra Mobile provides a live chat option, where you can get real-time assistance from a customer service agent. This service is available 24/7 through the Ultra Mobile website, making it a great choice for quick questions or more detailed support outside of phone hours.

FAQs and Articles: Ultra Mobile’s website features a comprehensive FAQ section and a library of helpful articles. These resources cover a wide range of topics, from setting up your device and managing your plan to troubleshooting common problems. It’s a great first stop for quick, self-service solutions.

Manage Account: You can log in to your Ultra Mobile account to view your order history, track updates, and manage returns and warranties, all from one convenient location.

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