Mobile Plans – Tello

Our Verdict

Tello Mobile is a fantastic choice for budget-conscious users who want flexibility and control over their phone plans. Its affordable, no-contract pricing and customizable options make it ideal for individuals or families who don’t need an excessive amount of data. With free hotspot usage, international calling, and no hidden fees, Tello offers incredible value. However, if you’re a heavy data user or looking for discounts on multiple lines, Tello may not be the perfect fit. Overall, it’s a solid option for anyone seeking a straightforward and affordable mobile service.

Pros

Customizable data and minutes for each line
Outstanding value for your budget
Free hotspot tethering included

Cons

No discounts for multiple lines
Not the best option for heavy data users

Products & Pricing

No matter which Tello plan you choose, you’ll benefit from several key perks. There are no calling cards, no contracts, no hidden fees, and no advance payments—what you see is what you get. There are also no extra costs for adding lines, and you only pay for what you actually use.

You can upgrade or downgrade your plan anytime, without penalties. Need more data or want to cancel a line? You’re in full control and can make changes whenever it suits you, at no extra charge.

Tello plans also include free hotspot usage and Wi-Fi calling. The Unlimited plan offers 5GB of hotspot data, while other data plans provide hotspot usage equal to your data balance. Wi-Fi calling ensures smooth connectivity and eliminates extra costs when traveling abroad, all within your monthly plan.

Additionally, every Tello plan includes free international calls to over 60 countries, so if you add minutes, you can stay connected with family and friends abroad with ease.

No Data

Get unlimited mins and free text for just $8 per month.

1GB

Get unlimited mins and free text for just $9 per month.

2GB

Get unlimited mins and free text for just $10 per month.

5GB

Get unlimited mins and free text for just $14 per month.

10GB

Get unlimited mins and free text for just $19 per month.

15GB

Get unlimited mins and free text for just $24 per month.

Unlimited Data

Get unlimited mins and free text for just $25 per month.

No Data

$8 /mo

1GB

$9 /mo

2GB

$10 /mo

5GB

$14 /mo

10GB

$9 /mo

15GB

$24 /mo

Unlimited

$25 /mo

In-depth review

Features and Functionalities

Tello Mobile offers an impressive array of features designed to give you maximum flexibility and value with every plan:

No Contracts, No Fees, No Hidden Costs
Every Tello plan is designed to put you in control. There are no long-term contracts, no hidden fees, and no advance payments. You only pay for what you use, and there are no extra costs per line or complicated terms.

Upgrade or Downgrade Anytime
Whether you need to add more data or remove a line, Tello lets you make changes to your plan anytime, free of charge. There are no penalties for adjusting your plan—giving you the ultimate flexibility to suit your changing needs.

Free Hotspot & Wi-Fi Calling
Tello includes free hotspot usage with all data plans, with the Unlimited plan offering 5GB of hotspot data. Wi-Fi calling ensures you can make calls without worrying about spotty reception or extra costs while traveling. The data used simply comes out of your monthly plan.

Free International Calls to 60+ Countries
Stay connected to loved ones around the world without added costs. Tello plans include free international calls and texts to over 60 destinations. Just add minutes to any plan, and you’re ready to go!

Compatible Phones & Free SIM
Whether you choose a brand-new device or a certified refurbished phone, all Tello-compatible phones come with a free SIM card and free shipping. Plus, you can enjoy a 30-day return policy with no extra charges. There are no predefined phone-plan combos—you’re free to choose a phone and a plan that works for you.

International Roaming in 250+ Countries
Tello allows for international roaming in over 250 countries and territories. Pay As You Go credit is used for roaming calls, texts, and data, so there are no surprises. Activate international roaming easily through your account and enjoy affordable rates and crystal-clear connections abroad.

Data Add-Ons
Running low on data? Tello offers flexible data add-ons ranging from 1GB to 10GB to top up your balance. These add-ons expire with your current plan but can be purchased anytime through your online account or via SMS.

Tello’s easy-to-use features make it an appealing choice for those who want complete control over their mobile service, without the hassle of contracts or hidden fees.

Ease of Use

Tello Mobile offers a highly intuitive and flexible experience, making it easy for users to manage their phone plans without any hassle. With no contracts, hidden fees, or penalties for changing or canceling plans, customers can easily upgrade or downgrade their service at any time directly from their online account.

It includes free hotspot usage with all data plans, and Wi-Fi calling enables users to make calls even when cellular service is spotty, without any additional costs. International features are also easy to access, allowing customers to make free calls to over 60 countries and activate roaming in more than 250 countries through a simple Pay As You Go system.

Its service is compatible with a wide range of devices, and every phone purchase includes a free SIM card and shipping, making the setup process seamless. Whether managing plan adjustments, adding data, or using international calling and roaming, Tello provides an easy-to-use platform that empowers customers to tailor their mobile service to fit their needs effortlessly.

Customer Service

Tello Mobile offers reliable and responsive customer support to ensure you have a smooth experience. You can reach their customer service 24/7 through various channels. For immediate assistance, simply dial 611 from your Tello phone or call +1-866-377-0294. If you prefer email support, you can fill out a form on their website, and a rep will respond via email. Additionally, Tello’s website provides a comprehensive FAQ section and a blog to address common questions.

Setting up your service is straightforward with minimal effort. You’ll either receive an eSIM online or a physical SIM card in the mail, and the My Tello app will guide you through the setup process with clear instructions. While Tello is an online-only company without physical stores, their 24/7 live chat feature is highly responsive and can address most setup or technical questions. Customers frequently praise their support team for being patient, especially when helping older users, and for providing clear guidance on tasks like setting up voicemail or Wi-Fi calling.