Home Security – Cove

Our Verdict

The Cove Home Security System is a high-quality and reliable system that features cutting-edge technology and 5-stay monitoring from multiple locations across the country. It is a good option for individuals who value beautiful, user-friendly technology, and smart home integration. However, it comes at a cost. Although monitoring fees are competitively low, as advertised, the equipment can be rather expensive. Optional security detectors have a lifespan of five years, so unless you subscribe to the Cove Plus plan, which comes with a lifetime equipment warranty, you should count on purchasing new equipment every few years. Another reason to choose a Cove security system is its high-level monitoring and system control, which you can track in real-time via the Cove App.

Pros

Monitoring plans are more affordable than competitors
Aesthetic, easy-to-use interface
Smart Home speaker (Alexa, Google Home) integration
100% wireless
Lifetime equipment warranty available

Cons

Basic plan subscribers only get a 1-year equipment warranty
Smartphone control only for the Cove Plus plan

Products & Pricing

Cove offers two monitoring plans. All plans are contract-free and can be canceled at any time. Both plans also come with a 60-day trial period and a money-back guarantee offered by Cove. Cove does not offer an installation option, but all their equipment comes pre-configured and should be easy to install. On average, the installation process only takes about half an hour.

Active duty military members, veterans, first responders, nurses, and teachers are eligible for a special offer. For $150, they get $400 of security equipment, six months of professional monitoring ($90 to $150 value), and a 60-day trial.

Here are the details of Cove’s monitoring plans:

Cove Basic

The basic plan costs $17.99 per month, and comes with a 60-day risk-free trial and money-back guarantee by Cove. It includes 24/7 monitoring, environmental monitoring, TripleTouch Communication, smash and grab protection, 100% cellular connection, hourly automated system checkups, 24-hour backup battery life, and a one-year equipment warranty.

Cove Plus

The Cove Plus plan costs $27.99 per month, and comes with a 60-day free trial and money-back guarantee by Cove. It includes 24/7 monitoring, environmental monitoring, TripleTouch Communication, smash and grab protection, 100% cellular connection, hourly automated system checkups, 24-hour backup battery life, a lifetime equipment warranty, smartphone control, Alexa and Google Home integration, $5 monthly equipment credit, and a lifetime monitoring rate-lock guarantee according to Cove.

In addition to the plans, Cove’s equipment costs are also very affordable with all its components coming under the cost of $150.

Cove Basic

$17.99 /mo

60-day risk-free trial

Cove Plus

$27.99 /mo

60-day risk-free trial

In-depth review

Features & Functionality

Cove home security systems come with the Cove Touch Screen Panel and a customizable selection of security equipment. The Cove Touch Alarm Panel features tamper-proof technology that connects your security system to 6 live monitoring stations across the United States.

The Touch Panel is 100% cellular and comes with a 24-hour backup battery. It connects with all of the system’s sensors to run hours of diagnostics to make sure everything is running smoothly.

Monitoring

Cove provides five-start professional monitoring 24/7 from six different monitoring centers around the country. Some of the activities Cove monitors include burglary and intrusion, connecting to door sensors, motion detectors, window sensors, and glass break detectors. Cove also monitors the environment using detectors that sense smoke, heat, freeze, flood, and carbon monoxide. Customers also have the option to install indoor security cameras.

Alerts

In case of a security breach or unusual activity, Cove quickly responds with TripleTouch communication, including InstaText, LiveAssist, and phone alerts.

InstaText sends a text message directly to your phone as soon as the breach occurs. LiveAssist connects a live security agent from a Cove monitoring center to your Touch Panel.

Cove Plus users can also get alerts to their smartphone via the Cove App.

Home Automation

Additional features of the Cove home security system include remote controls and medical alert buttons. Cove Plus members also have the option to sync their home security system to their smart home devices like Alexa and Google Home, so that users can control Cove with their voice.

Ease of Use

Cove is incredibly user-friendly and easy to use. Installation is simple, wireless, and takes 27 minutes on average. All equipment arrives at your door pre-configured. All you have to do to set up your system is to follow the step-by-step guide on your Touch Panel.

The interfaces on both the Touch Panel and the Cove App are simple, streamlined, and easy to understand, and the system can be easily armed or disarmed using the panel, key fob, or app.

Customer Service

Cove provides a wealth of purchasing and use information on their website and from customer service agents. Cove offers phone support, live chat support, and a ticketing system. Otherwise, you can consult their website, where you’ll find blog-style Security Resources and an FAQ.