Oticon
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jovanglisic
About the brand
Oticon is one of the leading providers of hearing aids and accessories. It’s the flagship brand of Demant A/S which is among the top 3 hearing aid manufacturers on the globe. One of the things that Oticon is best known for is its BrainHearing technology. Hearing aids made with the BrainHearing technology offer more realistic sounds and a better hearing experience. The history of Oticon dates back to 1904, but the company hasn’t manufactured its own hearing aids until the ...1940s. The company went international in the 1960s. Today, Oticon offers a wide range of hearing aids and helps people with hearing disabilities through the Oticon Hearing Foundation. Aside from manufacturing hearing aids, Oticon also manufactures hearing implants as well as audiology diagnostic tools. Read more
7.0
Price
8.0
Ease of use
9.0
Features
8.0
Service
8.0
Overall
Our Verdict
Oticon is one of the world’s leading hearing aid manufacturers, but not all hearing aid products are created equal. We’ve covered Oticon’s main product lines and their key features, as well as a few user reviews.
Although Oticon’s hearing aids are priced higher than some of the competitors, its products provide good value for money, especially regarding sound quality and features found even on entry-level models.
There are a few features that users find really helpful that include wireless connectivity to various devices, and the find-my-hearing-aid feature. The connectivity allows people with hearing issues to enjoy music, movies, their favorite TV shows, or even hands-free calls with their hearing aids. All of this significantly improves quality of life.
Pros
- Innovative hearing technology
- Pediatric models available
- Rechargeable batteries
Cons
- Available only through official distributors
- Not the cheapest option
Products & Pricing
Oticon offers a wide range of hearing aids and accessories. It offers 11 product families, each of them including several models. Here are some of the most popular models available from Oticon.
In-depth review
Available Devices
Oticon Real
The Oticon Real is a successor of the More family of Oticon hearing aids and comes with a few advancements compared to its predecessor. The Oticon Real is available in 4 different versions – the miniRITE R, miniRITE T, miniBTE R, and miniBTE T. The Opticon Real offers Bluetooth connectivity so you can easily connect your hearing aid to your smartphone or tablet. The price varies on your individual needs.
Battery life: Entire day after three hours of charging / 3-10 days depending on usage
Type of hearing aid: BTE (behind the ear)
Bluetooth: Yes
Trial: Yes
Warranty: Yes
Shipping: No
Financing: Yes
Customer service channels: Phone support, email
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity
Accessories: ConnectClip, TV Adapter 3.0, Remote Control 3.0, Edu Mic, Desktop Charger, Phone Adapter 2.0
Oticon More
The Oticon More provides increased speech understanding, it’s compatible with most smartphones, available in 8 different colors, and includes a rechargeable lithium-ion battery. The Oticon More is recommended for users with mild to profound hearing loss. The price varies on your individual needs.
Battery life: Entire day after three hours of charging / 3-10 days depending on usage
Type of hearing aid: BTE
Bluetooth: Yes
Trial: Yes
Warranty: Yes
Shipping: No
Financing: Yes
Customer service channels: Phone support, email
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity
Accessories: ConnectClip, TV Adapter 3.0, Remote Control 3.0, Edu Mic, Desktop Charger, Phone Adapter 2.0
Oticon Xceed
The Xceed is considered Opticon’s most powerful hearing aid. It’s specifically designed for users with severe to profound hearing loss. It’s made with Opticon’s innovative BrainHearing technology that allows the users to understand speech more clearly with less listening effort. This model is extremely beneficial for people who have trouble understanding speech in crowded areas. The price varies on your individual needs.
Battery life: 80-250 hours depending on use
Type of hearing aid: BTE
Bluetooth: Yes
Trial: Yes
Warranty: Yes
Shipping: No
Financing: Yes
Customer service channels: Phone support, email
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity
Accessories: ConnectClip, TV Adapter 3.0, Remote Control 3.0, Edu Mic, Desktop Charger, Phone Adapter 2.0
Oticon Own
Oticon own is the smallest and most discreet hearing aid coming from Oticon. It’s designed to custom-fit your ear and your hearing preferences. Because they’re in the in-the-ear category, they’re barely visible in 9 out of 10 applications. Although they’re extremely small, they offer a number of features. The Oticon Own can be connected to your Android or iPhone device, as well as TV, and many more. The price varies on your individual needs.
Battery life: 55-60 hours depending on use
Type of hearing aid: ITE (in-the-ear)
Bluetooth: Yes
Trial: Yes
Warranty: Yes
Shipping: No
Financing: Yes
Customer service channels: Phone support, email
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity
Accessories: ConnectClip, TV Adapter 3.0, Remote Control 3.0, Edu Mic, Desktop Charger, Phone Adapter 2.0
Oticon Zircon
The Zircon is the more affordable option from Oticon, but it’s still made using BrainHearing Technology. It’s available with a portable or desktop charger, and with replaceable or rechargeable batteries. Even though it’s priced lower than other hearing aids from Oticon, it provides the same level of hearing as higher-tier products, but only with fewer features. The Zircon is available in two levels – Level 1 which is the higher level, and Level 2, which is the lower one. Although the Zircon is considered an entry-level hearing aid, it offers features such as audio streaming, hands-free calling, OpenSound Navigator, Tinnitus SoundSupport, and many more. The price varies on your individual needs.
Battery life: Entire day after three hours of charging / 3-10 days depending on usage
Type of hearing aid: BTE
Bluetooth: Yes
Trial: Yes
Warranty: Yes
Shipping: No
Financing: Yes
Customer service channels: Phone support, email
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity
Accessories: ConnectClip, TV Adapter 3.0, Remote Control 3.0, Edu Mic, Desktop Charger, Phone Adapter 2.0
Features & Functionality
Different hearing aids come with different features and functionalities. Oticon is a hearing aid manufacturer known for being customer-focused, and in most cases, the products from this manufacturer offer several features even in entry-level products.
Types of Models
All current Oticon models can be classified as rechargeable or battery-powered. Each model in the Oticon product portfolio ends with the letter T or R. The R stands for rechargeable, while T stands for battery-powered hearing aids.
Additional Accessories
When it comes to chargers, you can find two options – a desktop charger, or a portable charger.
Other Oticon accessories include the ConnectClip that allows hands-free phone calls, or listening to music or audiobooks streamed from your smartphone, tablet, or laptop; the TV adapter that allows for people with hearing aids to watch their favorite movies or TV shows; and the Phone Adapter 2.0 that can be connected with your existing home landline.
How to Purchase
Purchasing hearing aids shouldn’t be done without consulting a hearing aid professional first, and to purchase any of the Oticon products, you’ll need to get in touch with one of the official Oticon distributors. After taking a hearing test, you’ll get recommendations of the best solution for your specific case, as well as advice on accessories, cleaning tools, and more.
Brand App
Oticon offers two separate apps that help users make small but important changes to their Oticon hearing aids. The apps are called Oticon Companion, and Oticon ON.
The Oticon Companion app allows the user to change volume, get battery information, make adjustments to specific accessories, boost speech or sound, and more.
The Oticon ON app includes similar functions, the difference being that it includes advanced Tinnitus options (Tinnitus equalizer), it doesn’t include a speech booster, but offers HearingFitness and AppleWatch connectivity.
Ease of Use
If you’ve never used a hearing aid, one of the hearing care professionals Oticon works with will give you detailed instructions on how to properly set up and use your new hearing aid. Once you’ve fitted it for the first time, you’ll have no issues using it again.
You don’t need a prescription for hearing aids, and there are apps from Oticon that help in adjusting your hearing aid easily.
Set Up & Activation Process
To purchase Oticon hearing aids, you’ll need to visit one of the official distributors found on the official Oticon website. After you go through a hearing test, the audiologist will give you a recommendation for the best Oticon hearing aid that will suit all your needs. You can also do an online hearing test.
Customer Service
Regarding customer support, Oticon offers support either via phone or email. Naturally, contacting Oticon by phone is the faster way of getting help and support, but considering the nature of the products this brand manufactures, email communication is far more common.
It’s a slower way of getting support, however, customers are genuinely satisfied with the support they’ve had from Oticon.
The Oticon website also includes a FAQ section where customers can find answers to frequently asked questions about products or accessories from this brand. The blog section also includes a variety of helpful information regarding tips, tricks, and information about hearing loss.
Phone Support
Oticon offers phone support during business hours.
Oticon offers email support.
User Reviews
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7.0
Price
8.0
Ease of use
9.0
Features
8.0
Service
8.0
Overall
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