MDHearing
Written by
aneecayounas
About the brand
MDHearing is one of the most popular hearing aid providers in the US with more than half a million Americans using its products. The hearing aids from this brand are FDA-registered and approved, and they’re shipped all over the United States. All models from MDHearing offer great features, with the MDHearing VOLT being the flagship model with the most advanced features. MDHearing products are designed for individuals with mild to moderately severe hearing loss.
9.0
Price
9.0
Ease of use
8.0
Features
12.0
Service
9.5
Overall
Our Verdict
MDHearing products are considered among the highest-quality hearing aids out there. They’re designed by hearing professionals, and all the models include rechargeable batteries which eliminates the need for frequent and costly battery replacements.
The purchasing process is made simple, and it only takes a couple of minutes to put in your order through the MDHearing website. The great thing about ordering MDHearing products online is the fact that they’re often discounted.
Pros
- 45 day return policy
- Free online hearing test
- Premium Customer Support
Cons
- Visible aids
- Insurance doesn't cover costs
- Additional product protection required for full warranty
Products & Pricing
There are four different devices to choose from. They all come with free shipping, lifetime professional support, a 1-year warranty, and a 45-day risk-free trial.
NEO
The NEO hearing aids, priced at $297 per pair, offer a discreet and compact in-the-canal design, making them virtually invisible when worn. These devices feature a digital microphone, noise reduction, and feedback cancellation to ensure clear sound in various environments. Designed for comfort, they include a silicone dome for all-day wear and a pull string for easy removal. With a battery life of up to 17 hours, the NEO also allows you to adjust the volume to match your hearing needs and environment using the simple control button.
AIR
The AIR hearing aids, available for $297 per pair, offer nearly invisible, rechargeable OTC devices with advanced digital technology for high-quality sound. These lightweight hearing aids feature four environment settings, background noise reduction, and feedback cancellation. With a battery life of up to 16 hours and over 60 hours with the portable charging case, they are designed for all-day comfort.
The package includes a charging cord, cleaning tool, instruction manual, and quick-start guide.
NEO XS
The NEO XS hearing aids, priced at $397 per pair, are small and discreet. They feature an in-the-canal design. These rechargeable hearing aids offer up to 18 hours of battery life, with over 100 hours when used with the portable charging case. They are equipped with a digital microphone, upgraded noise reduction, and multiple environment programs.
For added convenience, the NEO XS includes a pull string for easy removal, volume and program controls, and silicone domes for all-day comfort. The package comes with a charging cord, cleaning tool, protective wax guards, additional dome sizes, an instruction manual, and a quick-start guide.
VOLT
The VOLT hearing aids, priced at $397 per pair, offer premium, rechargeable OTC devices with advanced features like intelligent noise reduction, feedback cancellation, and dual directional microphones. Designed for all-day comfort, these lightweight, behind-the-ear hearing aids feature MDHearing ComfortTips and clear, thin tubing, making them nearly invisible when worn.
With a battery life of 20 hours, the VOLT eliminates the need for regular battery replacements. The hearing aids also include a volume dial for precise control and four environment settings to tailor the sound to your specific hearing needs.
In-depth review
Available Devices
NEO
The NEO model offers discreet, in-the-canal OTC hearing aids equipped with noise reduction and feedback cancellation for clear sound in various environments. These rechargeable hearing aids eliminate the need for batteries and come with a convenient charging case. Designed for all-day comfort, the NEO features flexible silicone tips and simple controls for easy sound adjustments.
This plan also includes free shipping, free lifetime support, and a 1-year warranty. To ensure satisfaction, the NEO plan offers a 45-day risk-free trial and a 100% money-back guarantee.
AIR
These hearing aids provide virtually invisible, rechargeable OTC hearing aids that utilize the latest digital technology to deliver high-quality sound. They feature background noise reduction and feedback cancellation and are designed for all-day comfort. The AIR model includes MDHearing ComfortTips and simple controls for easy sound adjustments.
They also come with a portable charging case, along with a charging cord and cleaning tool, making it convenient to use on the go. Additionally, you’ll receive an instruction manual and a quick-start guide. Finally, it includes free shipping, free lifetime support, a 1-year warranty, a 45-day risk-free trial, and a 100% money-back guarantee.
NEO XS
The NEO XS plan offers their smallest-ever rechargeable hearing aids, featuring a virtually invisible, completely-in-the-canal design. These advanced hearing aids come with upgraded noise reduction, multiple environment programs, and a digital microphone for clear sound. The NEO XS also includes a pull string for easy removal, volume and program controls to adjust for your specific hearing loss and environment, and silicone domes for all-day comfort.
You get a portable charging case, along with a charging cord, cleaning tool, protective wax guards, and additional dome sizes. An instruction manual and quick-start guide are also provided. The NEO XS plan offers substantial savings and comes with free shipping, free lifetime support, a 1-year warranty, a 45-day risk-free trial, and a 100% money-back guarantee.
VOLT
The VOLT plan offers premium rechargeable OTC hearing aids and they feature advanced noise reduction and feedback cancellation.
Designed for all-day comfort, the VOLT hearing aids come with MDHearing ComfortTips and a lightweight, discreet behind-the-ear design. The clear, thin tubing makes them almost invisible when worn. With a rechargeable battery that provides over 20 hours of use, these hearing aids eliminate the need for batteries. The VOLT also includes a volume dial for full control and four programs to adjust to your specific hearing loss and environment.
This plan comes with a portable charging case, free shipping, free lifetime support, a 1-year warranty, a 45-day risk-free trial, and a 100% money-back guarantee.
Features & Functionality
Additional Accessories
There are only a few additional accessories available for each of MDHearing’s models. Additional chargers are available for all three models.
How to Purchase
To purchase any of the MDHearing models, you’ll need either to order online, or visit one of the stores that sells MDHearing products over-the-counter.
Brand App
MDHearing offers a mobile app that helps users with iPhone and Android phones adjust their hearing aids accordingly. The MDHearing app is free to download from the app store and Google Play.
Ease of Use
Customers say that MDHearing products are simple to use and easy to set up. Thankfully, none of the MDHearing products require one-on-one fitment, and with replaceable domes, you can easily find the one that fits your ear best.
For specific adjustments, you can use the MDHearing app that’s available on the App Store and Google Play.
Set Up & Activation Process
There are two options for purchasing hearing aids from MDHearing. The first option is to use the official MDHearing website and order the model of choice online. This is a simple and fast option that doesn’t take too much of your time. Ordering hearing aids online from MDHearing can be beneficial because the prices are often reduced compared to stores where you can buy them. The second option for purchasing MDHearing products is by visiting your audiologist. You can purchase MDHearing aids at Costco and other certified stores.
Customer Service
Help and support is available through direct phone calls and email. Because licensed hearing professionals provide support to customers, it’s likely that you’ll solve any issue you might have with the product quickly and easily. Email support, on the other hand, can be time-consuming, and you might need to wait for a while before getting help for your specific situation. Unfortunately, live chat support isn’t available at the time of writing this review.
Aside from getting support from a hearing expert, you can find answers to some of your questions on the MDHearing website in the FAQ or blog section. There are also a lot of instruction-style videos from MDHearing available on YouTube.
Phone Support
(800) 813-5088
support@mdhearingaid.com
User Reviews
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Write a reviewWe make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
9.0
Price
9.0
Ease of use
8.0
Features
12.0
Service
9.5
Overall
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